Privacy policy

Last updated: 3 November 2026

This page explains what information Shivoham Jewels collects when you visit shivohamjewels.com or buy from us, why we collect it, and your choices.

Who we are: Shivoham Jewels, 822 Jat ke Kuye Ka Rasta, Chandpole Bazar, Jaipur, Rajasthan 302001, India. Contact: Shivohamjewels0@gmail.com.

What we collect

• When you order: your name, email, phone number, delivery and billing address, and what you bought.
• When you pay: your payment details go straight to the payment company (PayPal or Razorpay). We never see or keep your full card number.
• When you browse: basic technical details such as your device, browser and the pages you visit, through cookies.
• When you contact us or sign up for emails: the details you send us.

Why we use it

• To send your order and keep you updated about it.
• To answer your questions and handle returns.
• To keep the site working and safe, and to see which pages help shoppers.
• To send you emails about new pieces, only if you said yes. You can unsubscribe at any time from the link in each email.

Who we share it with

Only the companies that help us run the shop:

• Shopify, our online store platform
• Payment companies: PayPal and Razorpay
• Couriers: Delhivery, ShipGlobal, India Post and USPS
• Apps on our store: Judge.me (reviews) and Instafeed (Instagram photos)

We do not sell your personal information. If we add new tools, such as Google or Meta analytics, we will list them here.

Cookies

We use cookies to keep your cart, remember your settings and understand how the site is used. You can block cookies in your browser, but the cart may not work properly.

How long we keep it

We keep order records for as long as Indian tax and accounting law requires. Other details are deleted when no longer needed.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you. Email Shivohamjewels0@gmail.com and we will reply within 30 days.

• USA (including California): you can ask what we hold and ask us to delete it. We do not sell personal information.
• Australia: you can ask to see or correct your information under the Australian Privacy Principles.

Changes

If we change this policy, we will update the date at the top of this page.