Shipping & Return/Exchange

Our Shipping & Return/Exchange Policy is designed to provide utmost convenience to our valued customers. Enjoy swift and dependable shipping services to receive your orders promptly. If you encounter any concerns with your purchase, we offer a hassle-free return or exchange process within 30 days of receipt. Your satisfaction is our priority, and we strive to ensure a seamless shopping experience with us.

* Shipping Policy-

At Shivoham Jewels, we strive to ensure a smooth and efficient shipping process for all our valued customers. Here are the key points of our shipping policy

1. Processing Time:-

We aim to process and dispatch all orders within 1-3 business days from the date of purchase. During peak seasons or special promotions, processing times may be slightly extended, but we will keep you informed throughout the process.

2. Shipping Methods:-

We use reliable shipping carriers to deliver your orders securely. The available shipping options and their estimated delivery times will be displayed during the checkout process.

3. Shipping Charges:-

Shipping costs may vary based on the destination and chosen shipping method. You can view the applicable shipping charges during the checkout process before finalizing your order.

4. International Shipping

We offer international shipping to various countries. Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. Customers are responsible for any additional charges incurred during customs clearance.

* Return and Exchange Policy-

We want you to be completely satisfied with your purchase from Shivoham Jewels. If, for any reason, you are not satisfied with your order, we offer a flexible return and exchange policy. Please read the following guidelines carefully.

1. Eligibility:-

To be eligible for a return or exchange, the item must be in its original condition and packaging, unworn, and free from any signs of damage or alteration.

2. Timeframe:-

You have 30 days from the date of delivery to initiate a return or exchange request. After this period, we may not be able to process your request.

3. Return Process:-

If you wish to return an item, please contact our customer support team or visit our website to initiate the return process. We will provide you with detailed instructions and a return shipping label (if applicable).

4. Exchange Process:-

If you want to exchange an item for a different size, color, or design, please contact our customer support team, and we will guide you through the exchange process. Please note that any price differences will be handled accordingly.